Informativa sui rimborsi
🛑 Cancellations
We accept order cancellations within 24 hours of purchase.
If you need to cancel your order, please contact us as soon as possible at admin@shopdecorwarehouse.com.
🔄 Returns & Exchanges
We want you to be completely happy with your purchase. If you're not satisfied, returns and exchanges are available.
- Return Period: Items must be returned within 30 days of delivery
- Condition: Items must be in original condition—unused and undamaged
- Shipping: Buyer is responsible for return shipping costs
- Exchanges: For faster service, return your item and place a new order separately
- No restocking fees
- No final sale items—you’re always covered
💡 Note: If an item is returned damaged or not in its original condition, a deduction may apply (as agreed upon).
📦 Damaged or Incorrect Items
- Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately at admin@shopdecorwarehouse.com so we can make it right.
🌍 Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.
🇪🇺 EU Customers – 14-Day Cooling Off Period
If your order is shipped to the European Union, you are entitled to cancel or return your order within 14 days, no questions asked.
- Items must be unworn, unused, with tags and original packaging
- Include proof of purchase with your return
💳 Refunds
Once your return is received and inspected, we’ll notify you of your refund status.
- If approved, your refund will be processed to your original payment method within 10 business days
- Please allow extra time for your bank or credit card provider to process the refund
❗If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at admin@shopdecorwarehouse.com.